Meet the Remote Medical Staff Team

Director of MSO

Alejandro Urich, MD
alejandrou@musculoskeletalmso.comVenezuela
I oversee the coordination and management of remote healthcare services. I ensure that operations run smoothly while maintaining a high standard of care. My role involves leading teams, optimizing processes, and blending my medical expertise with my position as director of Medical Service Organization to deliver compassionate and efficient care to patients.
Administrative Leaders

David Gonzalez, MD
davidg@musculoskeletalmso.comVenezuela
I'm currently serving as a remote medical staff member in the surgery department. My role encompasses overseeing the entire surgical scheduling process, ensuring all steps, from authorizations and medical clearances to hospital availability and postoperative reports, are meticulously followed. I also contribute to ongoing studies that are being implemented on patients, ensuring the highest standards of care and efficiency in the surgical process.

Rosi Cabrera, MD
rosic@musculoskeletalmso.comVenezuela
I am a physician from Venezuela who has been working with SDN since March 2023. I work in the Clinic Department and also in Medical-legal coordination. This has been an enriching experience as a professional, with an outstanding team.

Silvi Kerr, MD
silvik@musculoskeletalmso.comArgentina
I am a medical doctor from Argentina. I am now working at Digestive Disease Associates, where I coordinate the RMS group. We seek to provide an efficient and caring response to the patients who call the practice. I also worked for more than a year at SDN, both in the clinic and surgery department, where I gained experience in many of the areas involved in a US-based medical practice.

Gabriel Garcia, MD
gabrielg@musculoskeletalmso.comVenezuela
I am a Venezuelan physician graduated in 2023, and since December 2023, I have been a dedicated member of the RMS team. I am tasked with orchestrating and guiding my peers in various activities, all aimed at enhancing operational efficiency across the multiple practices where our services are rendered.

Patricia Palao, MD
patriciap@musculoskeletalmso.comVenezuela
I am a physician from Venezuela who manages patient scheduling, incoming calls, and coordinates medical records. My skills in these areas ensure efficient communication, streamlined operations, and accurate record-keeping, all of which are crucial for maintaining high-quality patient care in a remote setting.
Clinic Division

Santiago Leon, MD
santiagol@musculoskeletalmso.comVenezuela
I’m currently serving remotely in the surgery department, where I manage the full surgical scheduling process. This involves overseeing all aspects, from obtaining authorizations and medical clearances to coordinating hospital availability and drafting postoperative reports.

Stephanie Garcia, MD
stephanieg@musculoskeletalmso.comVenezuela
I am a 28-year-old physician living in Venezuela. I have been part of RMS for 6 months. I am currently working as a General Physician in Venezuela and RMS at Digestive Disease Associates.

Afrah Mohammed, MD
afrahm@musculoskeletalmso.comSudan
After working a little over 2 months in the clinic department, Afrah currently works in the surgery department with David and the other surgery leads to ensure everything related to surgery is well taken care of. In her words, "I have enjoyed working in this VERY fast-paced practice so far, and I look forward to more beautiful days ahead."

Roger Camargo, MD
rogerc@musculoskeletalmso.comBrazil
I am Roger Camargo, a 34-year-old Medical Doctor. I’m passionate about helping people improve their health and well-being. I always strive to learn more to provide the best care possible and make a positive impact on my patients' lives.

Wilson Carrillo, MD
wilsonc@musculoskeletalmso.comBolivia
I have studied Medicine at the State University Mayor de San Andres UMSA, and as a hobby I practice Karate I have a black belt.

Lucila Lopez, MD
lucilal@musculoskeletalmso.comArgentina
I'm an Argentine-born healthcare professional who started out as a nurse, drawn to the power of caring for others. That passion naturally led me to pursue medicine, where I’ve found even more ways to make a positive impact in people’s lives. Now, as a physician, I'm grateful to be part of each patient’s journey toward well-being. I’m inspired every day by this team that challenges me to grow and become better. It’s truly a privilege to be here, helping others and continually learning along the way.

Paola Pereira, MD
paolap@musculoskeletalmso.comPortugal
Hello, my name is Paola Pereira. I'm a Venezuelan Physician graduated at the Central University of Venezuela. I'm currently based in Madeira, Portugal. And I am part of the great team of the SBNS Clinic Department.

Esthefania Yores, MD
esthefaniay@musculoskeletalmso.comVenezuela
I am a medical doctor who graduated from the University of Zulia, Venezuela, in 2022. I have a deep passion for health care and dedication to the comprehensive well-being of patients. I consider myself an empathetic and committed person who combines medical knowledge with a close and human approach. I am part of the Clinic Department and my goal is to provide quality and personalized care, listening and understanding the needs of each patient. It’s truly a privilege to be here with an inspiring team, helping others and continually learning along the way.

Ana Pozzi, MD
anap@musculoskeletalmso.comBrazil
My name is Ana Carolina Pozzi, I’m from Brazil, and I’m a physician who graduated from Universidad Privada del Este in Paraguay. Throughout my career, I have achieved significant milestones in my studies, volunteer work, internship, and especially in surgical practice. I am fluent in Spanish and speak advanced English, which allows me to work effectively in diverse environments. Currently living in Paraguay and working in the Remote Medical Staff division at SDNeurosurgery.

Lynda Prato Navas
lyndap@musculoskeletalmso.comVenezuela
Medical doctor from the Universidad Central de Venezuela, with a strong passion for public health and global surgery who during her med school years worked with medical students' associations as IFMSA, reaching the position of Regional Director for the Americas, guiding leaders from all over the Americas in the achievement of Universal Health Coverage (UHC) and advocating in international conferences for youth, medical students and UHC.
Surgery Division

Leslie Martinez, MD
lesliem@musculoskeletalmso.comDominican Republic
My name is Leslie, and I am a doctor based in the Dominican Republic. I am 23 years old and have always been deeply passionate about helping others, which is one of the reasons I pursued a career in medicine. I pride myself on being kind, compassionate, and service-oriented, always striving to make a positive impact in the lives of those I work with. My favorite part of my job is not only helping people but also ensuring that I perform my duties to the highest standard. I am here to serve and support others, always giving my absolute best in everything I do.

Robert Bonalde, MD
robertb@musculoskeletalmso.comVenezuela
I Am a 26-year-old Medical Doctor from Venezuela, very passionate about science and music. I live Medicine as profession, happiness as a lifestyle. In MSO, as part of Surgery Team, we make things happen: following the surgical candidates, making sure patients have accomplished every requirement they need to schedule a succesful surgery and have a proper follow-up.
Billing Division

Muhammad Shafiq
muhammads@musculoskeletalmso.comPakistan
Having worked in revenue cycle management for five years, I'm quite good at expediting the medical billing procedure. Working with SDN has increased my proficiency in handling challenging billing issues. My commitment is in streamlining our financial procedures and guaranteeing precise reimbursements.

Muhammad Zahid
muhammadz@musculoskeletalmso.comPakistan
I have three years of experience as a medical billing executive. I am set to specialize in neurosurgery billing in my current role, bringing three years of experience working in pediatrics and other practices. I have a strong background in utilizing different softwares for efficient claims processing and revenue cycle management. hold a master’s degree in political science, which has enhanced my analytical and problem-solving skills. My expertise includes timely filing appeals, resolving claim denials, and improving practice revenue. I am dedicated to maintaining accuracy, compliance, and effective communication with insurance providers

Faisal Khan
faisalk@musculoskeletalmso.comPakistan
With 7 years of experience in Revenue Cycle Management, I excel in streamlining medical billing processes. My experience working with SDN has deepened my expertise in managing complex billing challenges. I am dedicated to optimizing our financial processes and ensuring accurate reimbursements.

Sumera Kalsoom
sumerak@musculoskeletalmso.comPakistan
I am currently working with SBNS in the Billing department, leveraging my extensive experience in Revenue Cycle Management. I am responsible for all billing-related activities in my role, ensuring accuracy, efficiency, and compliance with industry standards.

Fahad Balakh
fahadb@musculoskeletalmso.comPakistan
I was born in the Punjab province of Pakistan. I completed my graduation in Sports Sciences from the University of Punjab, Lahore. While my academic background is in sports, I pursued a career in medical billing and have now accumulated nearly 6 years of experience in the field. Though my educational path started in a different direction, my passion for detail-oriented work and problem-solving led me to the medical billing industry. Over the years, I have developed extensive expertise in handling various billing processes, including charge entry, claim submission, payment posting, and denial management. I am proficient in using multiple billing software systems such as CollaborateMD, NextGen, and AdvancedMD, and I am highly skilled in applying coding systems like ICD-10, CPT, and HCPCS.
Authorization Division

Jayr Dulaca
jayrd@musculoskeletalmso.comPhilippines
Specializing in managing clinic authorizations. With a strong commitment to ensuring efficient service and providing exceptional patient support, I work to streamline processes and maintain high standards of care for all patients

Madel Santiago
madels@musculoskeletalmso.comPhilippines
I manage clinic authorizations and have been a committed member of the practice since 2015, ensuring efficient service and patient support.
Social Media Division

Janna Torculas
jannat@musculoskeletalmso.comPhilippines
Janna Torculas is a dedicated Social Media Manager and SDN Internship Coordinator, committed to connecting with audiences and creating engaging content. With extensive experience in managing social media accounts across various platforms, Janna specializes in building online communities, driving engagement, and enhancing brand visibility.

Rimal Minhaj
rimalm@musculoskeletalmso.comPakistan
I am a physician from Pakistan. I manage social media platforms, coordinate various aspects of operations, and contribute to efficient workflow at SDN. My background in clinical practice, research, and teaching enhances my ability to bridge medical knowledge with administrative tasks. My skills ensure effective communication, streamlined processes, and impactful online presence, all of which are crucial for maintaining high-quality healthcare services and outreach.

Arturo Cabaleiro
arturoc@musculoskeletalmso.comVenezuela
I have been a web developer for 5 years. I graduated with a degree in Business Administration and found my calling in the tech industry. I specialize in Shopify and Webflow, and currently work on bringing modern practices to the web.

Adriana Hernandez
adrianah@musculoskeletalmso.comVenezuela
Passionate designer with experience in digital marketing and social media content design. Currently studying graphic design, with a special interest in branding.